Ordering:
- How do I place an order?
Browse our collection and add your desired items to your cart. Once you're happy with your selection, proceed to checkout and follow the easy steps to complete your order.
- What payment methods do you accept?
We accept all major credit cards and PayPal.
Shipping:
- Where do you ship to?
We ship our graphic tees worldwide! Standard shipping is available for all destinations. For USA customers, we also offer economy and standard shipping options.
- How much does shipping cost?
Shipping costs are calculated based on your order total, chosen shipping method (standard or economy for the USA, standard for international), and your destination. The exact cost will be displayed at checkout before you confirm your order.
- How long will it take to receive my order?
We prioritize fast order processing, typically within 1-2 business days. Estimated delivery times vary depending on your location and chosen shipping method:
- Standard Shipping (USA): 3-7 business days
- Economy Shipping (USA): 5-10 business days
- Standard Shipping (International): 10-30 business days
Please note that these are estimates and may vary depending on factors like holidays or customs processing.
Returns & Exchanges:
- What is your return and exchange policy?
We offer a hassle-free return and exchange policy for unworn and unwashed items within 30 days of purchase. Please see our detailed return policy for complete information on how to initiate a return or exchange, including any exceptions.
- Can I return an item if I ordered the wrong size or color?
We cannot offer refunds for items you ordered in the wrong size or color. However, we are happy to facilitate an exchange for a different size or color if you return the unworn and unwashed item with the original packaging. You will be responsible for return shipping costs in this case.
- What happens if I receive a damaged item or one with a printing error?
We take pride in the quality of our products. If you receive a damaged item or one with a printing error exceeding the 0.5" tolerance, please contact our customer support team. We'll ask you to send clear photos as proof and will then issue a full refund for the item's price and any original shipping costs. There's no need to return the item in this case.
Products:
- What sizes do you offer?
We offer a wide range of sizes to fit everyone. Please see our size chart on each product page to find the perfect fit for you.
- What materials are your t-shirts, hoodies, and sweatshirts made of?
We use high-quality materials for our graphic apparel to ensure comfort and durability. Specific material information can be found on each product page.
- How do I care for my graphic tees, hoodies, and sweatshirts?
We recommend following the care instructions on the label of your garment to ensure it stays looking its best. Generally, washing in cold water and machine drying on low heat is recommended.
Customer Service:
- How can I contact customer support?
Our friendly customer support team is always happy to answer your questions. You can reach us by email at info@TeesPride.com
Additional FAQs:
- Do you offer custom t-shirts?
Yes, We currently do offer custom t-shirts. Please see our website for more information.
- What is your return policy for international orders?
Our return policy applies to all orders, including international ones. Please see our detailed return policy for complete information. Please note that you may be responsible for customs fees and duties imposed by your country.
We hope this FAQ answers your questions! If you have any further inquiries, please don't hesitate to contact our customer support team.